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Technology at Your Fingertips
Chapter 1: Knowing What to Do

What Is the Purpose of This Book?

Who Should Read This Book?

What is Presented in This Book?

What Process Should You Use for Making Technology Decisions?

Chapter 2: Knowing What You Need

Chapter 3: Knowing What You Have

Chapter 4: Knowing What to Get

Chapter 5: Knowing How to Implement Your Solution

Chapter 6: Knowing How to Train Users

Chapter 7: Knowing How to Support and Maintain Your Technology Solution
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Chapter 1: Knowing What to Do

Written in non-technical language, the book is aimed at decision makers in education settings.


Who Should Read This Book?
This book is written for people with one of two roles:
  • Persons who have been given the responsibility to set up computer and networking technology in an education organization.
  • Persons who will be supervising the process of technology implementation.
The persons who might fill these roles include principals, superintendents, Board members, university management staff, school site technology coordinators, professors, librarians, and others. Persons who use this book may be the ones with the final decision about what will be done, or they may be the ones who make recommendations to the ultimate decision maker.

If you perform one of the roles mentioned above, this book can help you answer real-world questions about how - and how not - to go about the process of putting effective technology in place. The expectation is that as you read this book, you will find a number of useful ideas that can be applied to your specific situation.

This book is not aimed at technical staff who may already be familiar with many of the concepts and information it contains. The writing style is targeted to non-technical individuals, yet it includes the requisite terminology and issues basic to understanding technology. Definitions are provided throughout the book and can also be found in the glossary.

The guidelines provided in this book are expected to be most useful to persons in schools or districts. However, the guidelines are applicable to all types of education settings, including colleges, universities, libraries and state education agencies. The examples in the book were actually obtained from all these different types of education organizations. The word "organization" used in the text is meant to refer to any educational setting, whether it be a school, school district, state education agency, college, university, library, or another type of education organization.

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