• Persons who have been given the responsibility to set up computer and networking technology in an education organization.
• Persons who will be supervising the process of technology implementation.

If you perform one of the roles mentioned above, this book can help you answer real-world questions about how - and how not - to go about the process of putting effective technology in place. The expectation is that as you read this book, you will find a number of useful ideas that can be applied to your specific situation.

This book is not aimed at technical staff who may already be familiar with many of the concepts and information it contains. The writing style is targeted to non-technical individuals, yet it includes the requisite terminology and issues basic to understanding technology. Definitions are provided throughout the book and can also be found in the glossary.

The guidelines provided in this book are expected to be most useful to persons in schools or districts. However, the guidelines are applicable to all types of education settings, including colleges, universities, libraries and state education agencies. The examples in the book were actually obtained from all these different types of education organizations. The word "organization" used in the text is meant to refer to any educational setting, whether it be a school, school district, state education agency, college, university, library, or another type of education organization.