Change CIP year to:
Selecting a different year will take you to the homepage for that CIP version.
Using the Quick CIP Code Finder
Use this input box to quickly find any one CIP code. The formats are:
Title: Customer Service Support/Call Center/Teleservice Operation.
Definition: A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.
Action: No Substantive Changes
The crosswalk shows the CIP code number and title in the previous version and the current version of the CIP.
Illustrative Examples are provided to assit you in selecting the appropriate 6-digit CIP code for a particular program.
The CIP code is listed in context of the 2-digit series to which it belongs. Only codes in this CIP version are listed: neither old location of codes that moved nor deleted codes are shown in this listing.