1999 Customer Satisfaction Survey Report: How Do We Measure Up?

Title:	1999 Customer Satisfaction Survey Report: How Do We Measure Up?
Description:	The report shows the results of a survey of NCES' main customer groups at the federal, state, and local level, including policy makers, researchers and journalists. The report indicates their level of satisfaction with NCES' publications, data bases, and services.
Online Availability:	Download, view and print the report as a pdf file. (925KB)
Cover Date:	May 2001
Web Release:	April 23, 2001
Print Release:	This Publication will only be available online.
Publication #:	NCES 2001601 General Ordering Information
Center/Program:	NCES
Authors:	Sameena Salvucci, Albert Parker, R. William Cash, Lori Thurgood
Type of Product:	Technical/Methodological Report
Keywords:	Customer Service
Questions:	For questions about the content of this Technical/Methodological Report, please contact: Grady Wilburn.