Chapter 2: Knowing What You Need
What is a Needs Assessment?
You've probably heard of a "needs assessment" before, but it might be useful to explain what is meant by it here. Often a needs assessment is an evaluation of the existing environment and capabilities of an organization in order to determine what interventions will be needed. In the case of technology, a needs assessment is an evaluation of the functions you want your technology to have or the needs you hope technology will meet. Even if you don't have an inkling as to all the possible functions, you should try to imagine all the functions that would make your life easier. Whether or not technology can meet all your needs right now doesn't matter. When you define your technology requirements, you will strive to identify a structure that will allow new functions to be added as the technology becomes available.