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CIPThe Classification of
Instructional Programs
CIP 2020

Detail for CIP Code 11.1006

Title: Computer Support Specialist.

Definition: A program that prepares individuals to provide technical assistance, support, and advice to computer users to help troubleshoot software and hardware problems. Includes instruction in computer concepts, information systems, networking, operating systems, computer hardware, the Internet, software applications, help desk concepts and problem solving, and principles of customer service.

Action: No Substantive Changes

Crosswalk
CIP Title or Definition Changed
CIP 2010 CIP 2020
Code Title Action Code Title
11.1006 Computer Support Specialist. No substantive changes 11.1006 Computer Support Specialist.
Illustrative Examples
  • [Technical Support Specialist]
  • [Help Desk Specialist]
  • [IT Support Specialist]
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