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Technology at Your Fingertips
Technology @ Your Fingertips

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Glossary
Additional Online Resources Acknowledgements

Print the 2001 Version 2.0 Report as a PDF file (1,311 Kb)


What is the Purpose of this book?


Technology @ Your Fingertips, Version 2.0 (January 2001) describes a process for getting the best possible technology solution for your organization.

In this book you will find the steps you should take to identify your technology needs, consider your options, acquire the technology, and implement a technology solution that will serve you today and provide a foundation for your organizationís technology in the future.

Chapter 1: Knowing What to Do

Chapter 2: Knowing What You Need

Chapter 3: Knowing What You Have

Chapter 4: Knowing What to Get

Chapter 5: Knowing How to Implement Your Solution

Chapter 6: Knowing How to Train Users

Chapter 7: Knowing How to Support and Maintain Your Technology Solution

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