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Protecting the Privacy of Student Records, Section 5 summary
Section 5:
Providing Parents Access
to Their Child's Record 

Section Summary:

A. Notifying Parents of Their Rights

  • Parents should be informed of their rights under FERPA, although the actual means of notification is the decision of the agency or school.
B. Providing Access to Individual Records
  • It is important for an agency or school to prepare written procedures for handling record requests.
C. Handling a Parent's Request
  • The agency of school should verify the authenticity of requests and comply within forty-five days.
D. Managing the Review
  • A designated official should manage the review process. This official can verify the identification of the parents, explain the laws, help parents understand the record, and refer parents to appropriate resources.
E. Providing Copies or Charging a Fee
  • Agencies or schools may, but are not required to, provide copies of the records.
  • If it is not feasible for the parents to review the records because of distance, you should provide a copy of the record.
  • While agencies or schools are not allowed to charge for the search and retrieval of records, they may charge for copying time and postage.
F. Handling Challenges to Record Contents
  • Written procedures can guide parents through the process of challenging their child's record. The school or district may provide a form to streamline the process.
G. Managing the Hearing Procedures
  • Parents should be notified as soon as a hearing is scheduled. The hearing may be presided over by an agency or school official, if this person is considered a third party.
  • Evidence presented should be documented. The decision should be based solely on the evidence presented at the hearing.
  • It is important to follow through on the decision of the hearing.
[Section 5 full text]

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For questions about the content of this product, please contact Lee M. Hoffman.

National Center for Education Statistics - http://nces.ed.gov
U.S. Department of Education