| Process Customers Process Customers Source: NEDM The consumers of the Process Outputs. | Process Description Process Description Source: NEDM A brief statement of the reason the process exists and the results is it expected to accomplish. | Process Inputs Process Inputs Source: NEDM Those items that are used by the Process Team in carrying out the Process Steps. These may be tangible (e.g. paper, books, raw materials) or intangible (e.g. data, information). |
| Process Measures Process Measures Source: NEDM Metrics that the Process Steward or Owner collects and uses to assess the functional health of the process. | Process Name Process Name Source: NEDM The Process Name is used to identify the process. Each process should have a unique, descriptive, and unambiguous name. | Process Outputs Process Outputs Source: NEDM Those items that are produced by the Process Team in carrying out the Process Steps and consumed by the Process Customers. These may be tangible (e.g. paper, books, raw materials) or intangible (e.g. data, information). |
| Process Steps Process Steps Source: NEDM The individual tasks that make up the process. Each Process Step is assigned to a particular member of the Process Team. | Process Steward or Owner Process Steward or Owner Source: NEDM The person who is primarily responsible for carrying out the work of the process. | Process Team Process Team Source: NEDM The individuals who are responsible for carrying out the Process Steps. |